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Our People
Our Account Managers are the driving force
within Network Services, ensuring that publishers remain our central
focus by understanding their requirements and delivering on agreed
contractual targets. Consultation, participation, advice and feedback
exemplify our relationship with publishers.
Our Account Managers
are circulation specialists who research and apply market intelligence
to predict market behaviour. It is their responsibility to drive sales
and profitability for the publications they manage.
Systems and Reporting
Network
Services uses proprietary and third party systems allowing us to
underpin the decision making process, these include: Network Services'
MJ operating system, CDIS data warehouse, AC Nielsen Scan Data,
customer scan data, Audit Bureau Circulation, Census Data and Morgan
Readership.
Utilising profoundly intelligent allocation systems
allow the full spectrum of micro to macro management of the customer
and title base. Efficient supply benefits everyone from publishers to
retailers and of course, us. Understanding how we determine our
retailer supply is a significant advantage to all members of the supply
chain.
Comprehensive reporting tailored to customer requirements
is provided by our investment in the ‘Circulation and Distribution
Information System’ (CDIS) data warehouse and reporting tool, which is
also available for direct access from offsite locations.
Our
open system platforms allow accessibility from the publisher's
nominated location and is flexible to any business model. Network
Services promise secure data management and confidentiality.
Subscription Management
Network’s
Subscription Management (NSM) is a package tailored to offer a
professional solution to a publishers current subscription management.
Publishers
with existing in house subscription management or new publishers
entering the market can take advantage of this service offered to build
product awareness and sales growth.
The NSM service is utilised by Australia’s largest and most successful publishers and offers the following services:
· NSM captures a new subscriber’s contact details and information is processed and sent to the publisher
· Processing of renewal letters
· Management of all payment processes
· Any subscriber queries are all addressed immediately by our dedicated Network Service Bureau
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NSM works for the publisher with no management fees or renewal fees.
Publishers enjoy set costs for each subscription based on sales and
volume.
Magshop
www.magshop.com.au
is the online retail shop for Australia's leading magazine publishers.
It offers a diverse range of innovative and stylish titles from many
publishers throughout Australia in one convenient location.
Magshop
is currently attracting 225,000 visitors a month and generating 7,000+
orders, with a conversion of over 3% every month.
The benefits
and guaranteed placements are endless with representation on all major
Australian search engines and top five portals. Extensive work is
currently being carried out to ensure effective listings on all search
engines.
With over 200 titles and 2700 items of merchandise,
each publisher is able to add as many publications or products as they
like. With no upfront costs, the Magshop team will effectively manage
all subscription offers, including magazine covers, promotional images
and any information changes.
All orders processed through
Magshop will safely and securely be stored on our administration server
for collection by publishers. All sales are validated by ANZ egate
ensuring all revenue from sales are guaranteed.
Affiliate
marketing is an essential part of any eBusiness and provides
significant competitive advantage. Publishers can now utilise magshop
to increase their online subscription sales.
Network Services Books Division
Distribution
is a crucial element of a book publisher's marketing mix in order to
ensure good customer relations and business growth.
Network
Services Books Division was launched in July 2003 to distribute books
into the newsagency channel and other retail outlets in line with
Network Services' standard distribution channels.
Our goal is
to offer timely, accurate circulation advice to grow and improve sales
efficiency for books in the Australian marketplace.
Representing
over 30 book publishers in Australia, the key objective of the division
is to drive sales of product into the newsagent channel. Book
publishers identified a need to grow exposure into newsagents, and our
three deliveries a week service meets this need.
Offering a
specialist suite of services for Book Publishers, it is headed up at
Group Business Management level by a team of an Account Manager,
Business Development Executive and Allocation Analyst. Consultation,
participation, advice and feedback exemplify our relationship with
publishers.
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