Network Services Privacy Policy
(A Division of ACP Magazines Pty Ltd)

At Network Services, we are committed to protecting and maintaining your privacy. As part of our normal operations we may collect your information. This Privacy Policy describes the type of information we may collect and what may happen to that information.

This policy applies to all publications published by NETWORK SERVICES. It also covers websites relating to NETWORK SERVICES publications hosted by third parties, including ninemsn.

This statement is designed to tell you as much as possible about how NETWORK SERVICES uses and manages personal information provided to, or collected by NETWORK SERVICES. We believe you should be made aware of our practices so you can make informed decisions about how you allow us to use your information.

NETWORK SERVICES is bound by and supports the National Privacy Principles contained in the Commonwealth Privacy Act. As a media organisation, NETWORK SERVICES publicly commits to the standards set out below under the heading "Media Organisation Privacy Standards" in relation to it acts and practices carried out in the course of journalism.

In this ever changing world NETWORK SERVICES may, from time to time, review and update this privacy policy statement to take account of new laws and technology and changes to NETWORK SERVICES's operations. All personal information held by NETWORK SERVICES will be governed by NETWORK SERVICES's most recent policy.

Any questions regarding this statement or complaints regarding privacy should be sent to the Privacy Officer at ACP Publishing Pty Ltd, 54-58 Park Street, SYDNEY NSW 2001

What kind of personal information does NETWORK SERVICES collect and how does NETWORK SERVICES collect it?

NETWORK SERVICES collects a range of personal information from members of the public.

NETWORK SERVICES collects most information directly from you. We collect this information so you can subscribe to publications, join our loyalty clubs, advertise in our magazines, request a product or service from NETWORK SERVICES, complete a survey or questionnaire, enter a competition or an event, seek employment, or communicate with NETWORK SERVICES by e-mail, telephone or in writing.

Sometimes NETWORK SERVICES may be provided with personal information about an individual from a third party, for example from third parties who give gift subscriptions.

In general, the type of personal information NETWORK SERVICES collects and holds could include (but is not limited to) name, address, contact details, and gender.

How NETWORK SERVICES uses Personal Information

NETWORK SERVICES uses personal information for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose.

In general, NETWORK SERVICES uses personal information for the following purposes:

• to provide publications to readers of its publications;
• to provide other products or services which are requested from NETWORK SERVICES, including advertising services;
• to help NETWORK SERVICES manage and enhance its products and services;
• to communicate with readers of its publications;
• to provide people with ongoing information about NETWORK SERVICES's products and services in which they may have an interest;
• unless requested not to, NETWORK SERVICES may provide your personal information to third parties which may in turn provide your information to other third parties for marketing purposes.

In many cases where NETWORK SERVICES asks you to provide NETWORK SERVICES with information about yourself, if you do not provide NETWORK SERVICES with that information NETWORK SERVICES will not be able to provide you with the relevant product or service.

Links to Third Party Websites from NETWORK SERVICES Websites

NETWORK SERVICES operates a number of websites relating to its products and services and general business, including magshop.com.au, acp.com.au, connectionswithacp.com.au and magazine websites such as lifestyle.ninemsn.com.au/cleo ("NETWORK SERVICES Websites"). To the extent that NETWORK SERVICES Websites contain links to sites operated by third parties and not related to NETWORK SERVICES products, services or events ("Linked Websites"), the Linked Websites are not controlled by NETWORK SERVICES and we are not responsible for the privacy practices of those companies. Before disclosing your personal information to Linked Websites, we advise you to examine their privacy polices.

Ordering Third Party product

When you order a product supplied by a third party supplier ("Third Party Supplier") through NETWORK SERVICES or an NETWORK SERVICES Website, we forward your contact information to the relevant Third Party Supplier. In those instances, your information will be governed by the privacy policy of the Third Party Supplier.

Our Use of Cookies through NETWORK SERVICES Websites

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting NETWORK SERVICES Websites (for example, to place items in your shopping cart on magshop.com.au) and personalises your internet experience

To whom might NETWORK SERVICES disclose Personal Information?

NETWORK SERVICES may disclose personal information it collects about you to a related company. The company to which information is disclosed is bound to use it for the same purpose as the information was collected, unless otherwise permitted by law.

NETWORK SERVICES may also provide your information to:

• newsagents for the purpose of fulfilling subscriptions to NETWORK SERVICES publications;
• Organisations who are sponsoring or otherwise involved with or participating in a promotion, competition or survey;
• other companies or individuals NETWORK SERVICES engages to perform functions on behalf of NETWORK SERVICES, such as mailing a subscription, processing credit card information, mailing of information or prizes, data analysis, telemarketing, research, and advertising;
• anyone you authorise NETWORK SERVICES to disclose information to.

NETWORK SERVICES may decide to buy or sell assets which form part of or relate to its business. In any such transaction, personal information will usually be one of the transferred assets and will be disclosed to the purchaser.

How does NETWORK SERVICES treat Sensitive Information?

In referring to 'sensitive information' NETWORK SERVICES means information relating to a person's racial or ethnic origin, membership of political bodies, religions, trade unions or other professional or trade association, sexual preferences, criminal record and health information.

If you decide to provide NETWORK SERVICES with sensitive information, it is NETWORK SERVICES's policy that this information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise or use or disclosure of this information is allowed by law.

Management and security of personal information

NETWORK SERVICES has appointed a Privacy Officer to oversee NETWORK SERVICES's management of personal information in accordance with this policy and the Commonwealth Privacy Act. NETWORK SERVICES has also directed staff that personal information must be dealt with in accordance with this policy and that personal information must be kept secure from unauthorised access or disclosure.

Updating Personal Information

NETWORK SERVICES endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. NETWORK SERVICES encourages you to contact it as soon as possible in order to update any personal information it holds about you. NETWORK SERVICES's contact details are set out below.

The National Privacy Principles require NETWORK SERVICES to not store personal information longer than necessary. Where NETWORK SERVICES no longer requires any personal information that it holds, that personal information will be destroyed or NETWORK SERVICES will remove from it any details that will identify individuals.

You have the right to check what Personal Information NETWORK SERVICES holds about you

Under the Commonwealth Privacy Act, you have the right to obtain access to any personal information which NETWORK SERVICES holds about you and to advise NETWORK SERVICES of any perceived inaccuracy. There are some exceptions to this right set out in the Act.

To make a request to access any information NETWORK SERVICES holds about you, please contact NETWORK SERVICES in writing as set out below. NETWORK SERVICES will require you to verify your identity and specify what information you require. NETWORK SERVICES may charge a fee to cover the cost of verifying your application and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, NETWORK SERVICES will advise of the likely cost in advance and can help to refine your request if required.

How to contact NETWORK SERVICES

If you would like to make an access request or wish to provide feedback about this policy, please contact NETWORK SERVICES by writing to the Privacy Officer at ACP Publishing Pty Ltd, 54-58 Park Street, SYDNEY NSW 2001 or via email privacyofficer@acpmagazines.com.au